A Short History of Blundstone
Blundstone was founded in 1870 in Hobart, Tasmania by John Blundstone. Over the last 150+ years they have outfit soldiers, farmers, mountain climbers, police officers, Olympic athletes, and just about everybody else with comfortable, quality boots.
Their combination of convenience, lightness, comfort, and durability is very difficult to find elsewhere.
Please note that our Blundstone inventory online is reflective of what we have in store PLUS what we are able to order from Blundstone directly. We DO NOT have every Blundstone boot in store at all times, but we are able to order most of them in relatively quickly, and we will get in touch with you should that be necessary.
New for SS2020, Blundstone presents the Active series. The Active series is a combination of two fan favourite Blundstone features: the usual crazy tough Blundstone leather, with the lightweight and bouncy comfort of the canvas series. These may very well be the perfect boot.
Available at Glebe Trotters.
*The sizes we use for Blundstone on our website are the UK sizes. For women, subtract about 3 sizes from your US size, and for men, subtract about 1 size from your US size to get your UK size.*
We have researched numerous shoe size guides online and in turn have developed what we think is one of the most accurate guides you will find anywhere. Please keep in mind this is before considering how each individual shoe fits, so use this as a starting point.
Unless otherwise indicated when choosing your size, we use the US sizing system for our footwear.
Local Pick Up
All orders are available as "Local Pick Up" at our brick and mortar location (860 Bank Street, Ottawa, Ontario) if desired. If choosing this option, you will be notified within 24 hours as to when your purchase should be ready for pickup.
We have added an Ottawa area "Glebe Trotters Delivery" option at checkout. One of our staff will personally drive your purchase out to you, which will usually reduce the wait for your purchase by a couple of days. In certain cases, the delivery fee may be partially refunded (after purchase) depending on your proximity to the store.
Shipping Within Canada
Most orders will be processed and shipped within 24 hours of the placement of the order. You will be notified when your order is being shipped. If we are unable to ship your order within the 24 hours we will contact you accordingly.
All orders over $140 CAD ship free to anywhere in Ontario.
We have separate shipping rates for our footwear (and bags, belts, socks, etc.) and for our shoe care & accessories. Unfortunately if you have an order with something from both of these groups, our website will automatically combine these shipping rates. However, we will ship all items together and refund any unnecessary shipping costs to you (after purchase).
In general, Canada Post provides our shipping services; however we may use other couriers if the estimated delivery time is quicker (at no extra cost to yourself). Delivery times and costs vary depending upon location and the number of items being shipped. All available rates will be shown when you reach the checkout.
Outside of Canada
We ship all over the world (with a few exceptions)! Rates will be made available during the checkout process.
WE ARE NOT RESPONSIBLE FOR ANY ADDITIONAL CUSTOMS/DUTIES OR STATE TAXES YOU MAY INCUR.
Our policy lasts 30 days. If 30 days have gone by since your purchase unfortunately we cannot offer you a refund or exchange*.
*Please note that any gift purchases made during the holiday shopping season are not subject to the 30 day return or exchange policy. As long as the item needing to be returned/exchanged is in brand new condition, we will accept these indefinitely into the new year.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer. Items purchased on GlebeTrotters.com can be returned or exchanged, with proof of purchase, via mail/courier or in person at our physical location (860 Bank St.).
Late or missing refunds (if applicable)
If you were approved for a refund and have not received it yet, first contact your credit card company, as it may take some time before your refund is officially posted to your statement.
If you have double checked and verified that the credit card company has no record of the refund please contact us at firstname.lastname@example.org.
We are happy to exchange items that do not fit correctly.
You will be responsible for the return shipping costs, as well as the cost of shipping you the replacement.
If you need to exchange an item, send us an email at email@example.com beforehand and send your item to:
860 Bank Street
CA K1S 3W3
To return your product, you should mail it to:
860 Bank Street
CA K1S 3W3
You will be responsible for paying for your own shipping costs to return the item(s). Shipping and delivery costs are non-refundable. If you receive a refund, the original cost of shipping or delivery will not be refunded, only the cost of the item(s) returned.
Please include your order number (ES####) on the address label or a copy of your order confirmation email in the box for us to verify the order.
Depending on where you live, the time it takes for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.