Shipping Information

In-Store Pickup

All orders are available as "In-Store Pickup" if desired. If choosing this option, you will be notified within 24 hours as to when your purchase will be ready for pickup.

Delivery

We have added an Ottawa area "Glebe Trotters Delivery" option at checkout. One of our staff will personally drive your purchase out to you, which will usually reduce the wait for your purchase by a couple of days. In certain cases delivery may actually be made same-day (no promises). The delivery rate will be reduced (after purchase) depending on your proximity to the store. East to west we will deliver from Carleton Place to Cumberland, and south of us we will deliver from Manotick to Embrun.

Shipping Within Canada

Most orders will be processed and shipped within 24 hours of the placement of the order. You will be notified when your order is being shipped. If we are unable to ship your order within the 24 hours we will contact you accordingly.

Canada Post provides our shipping services. At Checkout you will have the choice of delivery service option: In-Store Pickup, Standard Shipping, or Xpresspost. Delivery times and costs vary depending upon location and number of shoes being shipped. All available rates will be shown when you reach the checkout.

Outside of Canada

We ship all over the world! Rates will be made available during the checkout process. We are not responsible for any other duties or additional state taxes you may incur.