Shipping Information

Local Pick Up

All orders are available as "Local Pick Up" at our brick and mortar location (860 Bank Street, Ottawa, Ontario) if desired. If choosing this option, you will be notified within 24 hours as to when your purchase should be ready for pickup.

Shipping Within Canada

Most orders will be processed and shipped within 24 hours of the placement of the order. You will be notified when your order is being shipped. If we are unable to ship your order within the 24 hours we will contact you accordingly.

All orders over $155 CAD ship free in Ontario.

Canada Post and Purolator provide the shipping rates you see at checkout. However, we may use other couriers if the estimated delivery time is quicker (at no extra cost to yourself).

Delivery times and costs vary depending upon location and the number of items being shipped. All available rates will be shown when you reach the checkout.

Outside of Canada

We ship all over the world (with a few exceptions)! Canada Post provides the shipping rates you see at checkout. However, we may use other couriers if the estimated delivery time is quicker (at no extra cost to yourself).

U.S. Customers

As of August 29, 2025 we are now required to collect prepaid duties before shipping your order to you. You will now see those duties added to your order on the check-out page (right-hand side of the page if using your desktop). Along with shipping costs, these are non-refundable should you have to return your order.

WE ARE NOT RESPONSIBLE FOR ANY ADDITIONAL CUSTOMS/DUTIES OR STATE TAXES YOU MAY INCUR.