Reducing our (carbon) footprint
We realise our shipments create CO2 as they travel to their destination, which is not great for the environment.
That is why we are happy to let you know that we make a donation on every order to offset the emissions we create, meaning all deliveries are carbon neutral.
*GT STAFF-OWNED ITEM*
Quite simply put, this is On's most cushioned running shoe. For the first time ever, TWO layers of Helion™-enriched CloudTec® work sequentially for unbelievable padding. Connected forefoot Cloud elements distribute pressure as your foot lands, then supports a powerful push off as the Speedboard™ launches you forwards.
The anatomically engineered mesh upper is made asymmetrical with movement and flexibility in mind. Soft and strong, it is optimized for comfort and breathability. The star-lacing at the forefoot allows more mesh to be gathered, improving the wrap around your foot for a secure fit while not restricting natural motion.
CloudTec® already delivers the ultimate cushioning experience. But at On they are never satisfied. They wondered what would happen if they doubled up. The Cloudstratus is what happens. Double layers of CloudTec® mean more clouds, more performance, more run. The Cloudstratus delivers maximum cushioning but stays responsive. It offers additional support that doesn't stifle speed.
Available at Glebe Trotters, a proud On partner.
Best for medium–long road runs (half marathon, marathon), heavier runners, runners that prefer a wider fit, runners that prefer softer cushion.
Weight (pair) = 610 grams
Heel-Toe drop = 8 mm
We have researched numerous shoe size guides online and in turn have developed what we think is one of the most accurate guides you will find anywhere. Please keep in mind this is before considering how each individual shoe fits, so use this as a starting point.
Unless otherwise indicated when choosing your size, we use the US sizing system for our footwear.
Local Pick Up
All orders are available as "Local Pick Up" at our brick and mortar location (860 Bank Street, Ottawa, Ontario) if desired. If choosing this option, you will be notified within 24 hours as to when your purchase should be ready for pickup.
Shipping Within Canada
Most orders will be processed and shipped within 24 hours of the placement of the order. You will be notified when your order is being shipped. If we are unable to ship your order within the 24 hours we will contact you accordingly.
All orders over $150 CAD ship free in Ontario.
Canada Post provides the shipping rates you see at checkout. However, we may use other couriers if the estimated delivery time is quicker (at no extra cost to yourself).
Delivery times and costs vary depending upon location and the number of items being shipped. All available rates will be shown when you reach the checkout.
Outside of Canada
We ship all over the world (with a few exceptions)! Canada Post provides the shipping rates you see at checkout. However, we may use other couriers if the estimated delivery time is quicker (at no extra cost to yourself).
WE ARE NOT RESPONSIBLE FOR ANY ADDITIONAL CUSTOMS/DUTIES OR STATE TAXES YOU MAY INCUR.
You are able to submit return requests online via your customer account. To do so, follow this link: https://shopify.com/2375385/account. Once you have submitted the request, we will review it in a timely manner.
Our policy lasts 30 days. If 30 days have gone by since receipt of your purchase unfortunately we cannot offer you a refund or exchange*.
*Please note that any gift purchases made during the holiday shopping season are not subject to the 30 day return or exchange policy. As long as the item needing to be returned/exchanged is in brand new condition, we will accept these indefinitely into the new year.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer. Items purchased on GlebeTrotters.com can be returned or exchanged, with proof of purchase, via mail/courier or in person at our physical location (860 Bank St.).
We do not refund shipping or delivery costs, or any other state taxes/duties that may be incurred with international orders.
Late or missing refunds (if applicable)
If you were approved for a refund and have not received it yet, first contact your credit card company, as it may take some time before your refund is officially posted to your statement.
If you have double checked and verified that the credit card company has no record of the refund please contact us at email@example.com.
We are happy to exchange items that do not fit correctly.
You will be responsible for the return shipping costs, as well as the cost of shipping you the replacement.
If you need to exchange an item, send us an email at firstname.lastname@example.org beforehand and send your item to:
860 Bank Street
CA K1S 3W3
To return your product, you should mail it to:
860 Bank Street
CA K1S 3W3
You will be responsible for paying for your own shipping costs to return the item(s). Shipping and delivery costs are non-refundable. If you receive a refund, the original cost of shipping or delivery will not be refunded, only the cost of the item(s) returned.
Please include your order number (ES####) on the address label or a copy of your order confirmation email in the box for us to verify the order.
Depending on where you live, the time it takes for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
Payment & Security
Your payment information is processed securely. We do not store credit card details nor have access to your credit card information.